Privacy Policy
Introduction
At Alpesta, we are committed to protecting the privacy and confidentiality of our clients and partners. This Privacy Policy outlines how we collect, use, and safeguard your personal information in the context of our real estate transaction services.
We recognize the importance of maintaining your trust and are dedicated to transparency regarding our data handling practices. This policy applies to all interactions with our website and services.
Information We Collect
When engaging with Alpesta, we may collect personal details such as your name, email address, phone number, and physical address. This information is provided voluntarily during inquiries or service requests.
Additionally, we gather technical data like IP addresses, browser types, and device information to enhance our website performance and security.
Use of Your Data
Your information is utilized to facilitate communication, process service requests, and improve our offerings. We may also use your data to send updates, newsletters, or relevant notifications related to our real estate services.
Alpesta does not sell or rent your personal data to third parties. We may share information with trusted partners solely for service delivery purposes.
Data Security Measures
We implement industry-standard security protocols to protect your data from unauthorized access, alteration, or disclosure. Our systems incorporate encryption, access controls, and regular security audits.
Despite these measures, no system can guarantee absolute security, and we advise clients to exercise caution when transmitting sensitive information.
Data Retention
Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
When data is no longer needed, we securely delete or anonymize it to prevent unauthorized access.
Your Rights and Choices
Clients have rights to access, correct, or delete their personal data. Requests for data access or deletion can be made by contacting us via the provided contact details.
You may also opt out of receiving marketing communications by following the unsubscribe instructions included in our messages.
Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze site usage. Users can adjust their browser settings to decline cookies if preferred.
These technologies help us understand how visitors interact with our site and improve its functionality accordingly.
Third-Party Links and Services
Our website may contain links to external sites. Alpesta is not responsible for the privacy practices of third-party websites and recommends reviewing their privacy policies.
We ensure our external partners adhere to appropriate data protection standards when collaborating with us.
Children’s Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from minors.
If we become aware of data collected from children without appropriate consent, we will take steps to delete such information.
Changes to This Privacy Policy
Alpesta reserves the right to update this policy periodically. Changes will be communicated via our website and effective immediately upon posting.
Clients are encouraged to review this page regularly to stay informed about our data practices.
Contact Us
Contact Details
For questions or concerns regarding this Privacy Policy, please contact us at the provided email or phone number. We are committed to addressing your privacy inquiries promptly and transparently.
GDPR Policy
At Alpesta, we are committed to protecting the privacy and personal data of our clients and visitors. Our GDPR policy outlines how we handle data responsibly in the context of our real estate transaction services.
We collect only necessary information such as contact details, including email and phone number, to facilitate smooth communication and service delivery. All data is processed in accordance with applicable privacy laws and regulations.
Personal data is stored securely using modern encryption methods, and access is limited to authorized personnel only. We regularly review our data security measures to prevent unauthorized access or breaches.
Clients have rights under GDPR, including access, rectification, and deletion of their data. Requests can be made via our contact channels, and we are committed to responding within statutory timeframes.
We do not share personal data with third parties unless explicitly required for legal compliance or with explicit consent from the data subject. Our data sharing practices are transparent and limited to necessary entities.
Cookies and similar technologies may be used on our website to improve user experience and analyze site usage, adhering to GDPR standards with options for visitors to manage their preferences.
We maintain detailed records of data processing activities and conduct periodic audits to ensure compliance with GDPR obligations.
In case of data breaches, we have protocols in place to detect, report, and mitigate incidents swiftly, complying with GDPR breach notification requirements.
Our staff receive regular training on data protection principles to uphold GDPR compliance across our operations.
For any questions or requests regarding your personal data, please contact us at billing@alpesta.com or call us at +41 44 832 63 32 .
Our Commitment to Data Privacy
Alpesta is dedicated to ensuring your data is handled with the utmost care and respect. We continuously monitor our practices to align with evolving privacy standards and safeguard your rights.
If you wish to exercise your GDPR rights or have concerns about your personal data, our team is available to assist and provide clarity on our data management procedures.
We encourage transparency and open communication to foster trust and confidence in our services and data handling practices.
Your privacy is a priority, and we aim to support your rights effectively while providing professional real estate transaction support.
Contact details: Email: billing@alpesta.com | Phone: +41 44 832 63 32